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“It’s All Sandcastles”: How Dr. Anthony Do’s Journey From Burnout and Suicidal Ideation to Faith Reveals Why Dentistry’s Achievement Culture Is Killing Us

Dr Anthony Do explains why he considered selling the practice to escape, how reading ancient philosophy and modern psychology led him to understand virtue, and the gap between expectation and reality as the source of suffering, and most powerfully, why his golden nugget—"it's all sandcastles"—is not nihilistic but liberating

“It’s All Sandcastles”: How Dr. Anthony Do’s Journey From Burnout and Suicidal Ideation to Faith Reveals Why Dentistry’s Achievement Culture Is Killing Us2026-09-14T18:43:29+00:00

“The Answers Are in the Data”: How Dr. Aditi Agarwal’s Practice by Numbers Reveals Why Dashboards Transform Struggling Practices Into High-Growth Operations

Most powerfully, Dr. Aditi Agarwal shares her golden nugget: saying yes to hard things, even when they make you uncomfortable, has served her well every time

“The Answers Are in the Data”: How Dr. Aditi Agarwal’s Practice by Numbers Reveals Why Dashboards Transform Struggling Practices Into High-Growth Operations2026-09-14T18:43:22+00:00

“It’s Still Really Early”: How Connor Ludlow’s Annie AI Reveals Why 100 Missed Calls Becoming 100 New Appointments Is Just the Beginning of AI’s Impact on Dental Practices

Connor Ludlow does exactly that, and after two and a half years of building, iterating, and working with thousands of dental practices, he's discovered something that most AI startups and dentists get wrong

“It’s Still Really Early”: How Connor Ludlow’s Annie AI Reveals Why 100 Missed Calls Becoming 100 New Appointments Is Just the Beginning of AI’s Impact on Dental Practices2026-09-14T18:43:55+00:00

“There’s a Difference Between Busy and Productive”: How Lana Rivera’s Inside-Out Framework Reveals Why Practices Stay Maxed Out and How to Fix the Leaks in Your Bucket

Lana Rivera decides to leave clinical practice and build her own consulting firm, she names it NMG Practice Solutions (standing for "no me gusta"—Spanish for "I don't like that"—the family joke that she creates solutions for problems doctors don't like)

“There’s a Difference Between Busy and Productive”: How Lana Rivera’s Inside-Out Framework Reveals Why Practices Stay Maxed Out and How to Fix the Leaks in Your Bucket2026-09-14T18:44:52+00:00

“Every Conversation Has Consequences”: How Lisa Copeland’s 40 Years of Speaking and Dental Communication Expertise Reveals Why Clarity Creates Movement and Memorable Moments Transform Practices

Lisa reveals why patients who say "I need to think about it" are usually saying "I'm afraid," why "that's too expensive" really means "I'm confused or don't have enough information," and why "I'm too busy" is actually code for "I don't trust you yet"—and how missing these hidden meanings leaves money on the table and patients walking away.

“Every Conversation Has Consequences”: How Lisa Copeland’s 40 Years of Speaking and Dental Communication Expertise Reveals Why Clarity Creates Movement and Memorable Moments Transform Practices2026-09-14T18:45:19+00:00

“Is Doing Better and Being More Careful Actually a System?”: Why Erin Glending’s High Reliability Framework Can Cure Burnout and Transform How Dental Practices Really Work

In this practical and eye-opening conversation, Erin introduces the concept of High Reliability—a system developed in aviation, nuclear power, and the military, adopted by enterprise healthcare

“Is Doing Better and Being More Careful Actually a System?”: Why Erin Glending’s High Reliability Framework Can Cure Burnout and Transform How Dental Practices Really Work2026-09-14T18:47:12+00:00

“If You Don’t Track It, You Won’t Improve It”: Why the DSO Model Failed and How Dental Partners Can Find a Better Alternative with Ian McNickle

In this eye-opening conversation, Ian reveals why DSOs concentrate too much power at the holding company level, how he decentralized Icon's structure, why he made his board majority doctors, and how Icon offers doctors the best of both worlds

“If You Don’t Track It, You Won’t Improve It”: Why the DSO Model Failed and How Dental Partners Can Find a Better Alternative with Ian McNickle2026-09-14T18:47:31+00:00

“Stop Asking Who Made the Mistake and Start Asking What System Allowed It to Happen Again”: Why Your Unicorn Team Member Is Actually Your Practice’s Biggest Vulnerability

In this incredibly practical conversation, Rebecca reveals why the moment you have a "unicorn team member"—that one person who knows everything, knows where all the passwords are, knows how to schedule correctly, knows how to present cases, is the one everyone goes to for insurance problems—you've actually created a practice that ISN'T a system but a dependency that puts catastrophic stress on your strongest people.

“Stop Asking Who Made the Mistake and Start Asking What System Allowed It to Happen Again”: Why Your Unicorn Team Member Is Actually Your Practice’s Biggest Vulnerability2026-09-14T18:47:50+00:00

“We Tend to Work IN the Practice, Not ON the Practice”: Why Your Team Already Knows the Solution But Doesn’t Know How to Articulate It

In this deep conversation, Callie reveals why morning huddles must start with positivity and celebrating yesterday before unpacking opportunities, why the year you took technology from paper charts to computers you were taught "do things this way" but never told WHY, and why the most successful practices aren't the ones with perfect systems but the ones willing to experiment and celebrate what they're learning as they're learning it.

“We Tend to Work IN the Practice, Not ON the Practice”: Why Your Team Already Knows the Solution But Doesn’t Know How to Articulate It2026-09-14T18:48:17+00:00
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