“There’s a Difference Between Busy and Productive”: How Lana Rivera’s Inside-Out Framework Reveals Why Practices Stay Maxed Out and How to Fix the Leaks in Your Bucket

Lana Rivera decides to leave clinical practice and build her own consulting firm, she names it NMG Practice Solutions (standing for "no me gusta"—Spanish for "I don't like that"—the family joke that she creates solutions for problems doctors don't like)