Here’s a glimpse of what you’ll learn:

• [02:53] Dr. Karen Tindall shares her journey from orthodontics in the UK to discovering the power of coaching in the US
• [04:26] Dr. Laura Schwindt recounts her personal burnout experience and how it inspired her transition into coaching
• [09:04] Why reaching out for help can be difficult for high-achieving professionals in leadership roles
• [10:56] How the Mint Method Formula supports both struggling and successful dental teams
• [15:11] Creating personalized coaching plans to unlock internal strengths and leadership potential
• [12:46] Maintaining personal well-being while achieving high-level success
• [21:09] Using team retreats, small groups, and individual sessions to improve communication and cohesion
• [27:46] How a 1% increase in team happiness leads to a 12% boost in productivity
• [30:57] Using a custom 12-pillar assessment to identify well-being needs and strengths in dental practices

In this episode…

Many dental professionals accept stress, exhaustion, and emotional strain as unavoidable parts of the job. But what if the key to growing a thriving practice isn’t about working harder, but feeling better? Could emotional wellness be the secret to unlocking higher performance and more cohesive teams?

According to Dr. Laura Schwindt, a former dentist turned life coach, emotional wellness is not only essential — it’s transformational. She highlights how burnout nearly ended her career and how coaching gave her the tools to reclaim her energy and purpose. Dr. Karen Tindall shares that dental professionals can feel good and succeed — those two outcomes don’t have to be mutually exclusive. They both emphasize how emotional health impacts communication, team synergy, and ultimately, practice productivity.

In this episode of The Marketing 32 Show, Brett Allen is joined by Dr. Laura Schwindt and Dr. Karen Tindall, Co-founders of The Mint Door, to discuss why emotional wellness is essential to practice growth. They explore how burnout can be reversed, the science behind boosting team performance through well-being, and the customizable Mint Method Formula. Drs. Schwindt and Tindall also give advice on how practice owners can support their teams without burning out themselves.

Resources mentioned in this episode:

• Brett Allen on LinkedIn
• Marketing 32
• Dr. Laura Schwindt on LinkedIn
• Dr. Karen Tindall on LinkedIn
• The Mint Door
• “Less Stress, More Success: Thriving as a Modern Dentist With Dr. Paul Goodman” on The Marketing 32 Show
• “How Women Dentists Can Build Confidence and Leadership Skills With Lani Grass” on The Marketing 32 Show
• Anne Duffy on LinkedIn
• VIA Character Strengths Assessment

Quotable Moments

• “As life coaches, we truly believe that the answers are not from us — the answers are within you.”
• “A coach can also be extremely useful for when you are succeeding and you are doing well.”
• “You can do that while taking care of your personal well-being, while fostering meaningful connections.”
• “We’re not the experts who are going to come in and talk to you about the numbers.”
• “You can feel good and have your job in dentistry too.”

Action Steps

1. Prioritize emotional wellness in your practice: Supporting your team’s mental and emotional health boosts overall morale, engagement, and productivity.
2. Offer individualized coaching opportunities: Personalized sessions help uncover team members’ unique strengths and address specific challenges in real time.
3. Conduct well-being assessments regularly: Identifying areas of strength and need enables targeted improvements that enhance team cohesion and practice culture.
4. Promote oscillation between effort and recovery: Encouraging short rejuvenation breaks prevents burnout and sustains high energy levels throughout the day.
5. Embrace whole-person coaching over tactical fixes: Focusing on mindset, connection, and values leads to lasting transformation beyond surface-level practice improvements.

Sponsor for this episode…

This episode is brought to you by Marketing 32, the only dental marketing agency with the Practice Impact Formula™ for predictable growth without financial risk.

With a focus on new patient generation, addressing missed opportunities, and expert scheduling, Marketing 32 has helped over 170 practices in the US, Canada, and Australia. Grow in 30 days, or you don’t pay — it’s that simple.

To learn more, visit marketing32.com and schedule a 15-minute discovery call. If you’re a visionary practice ready for impact, Marketing 32 is ready to help you grow!

Episode Transcript:

Intro: 00:13

You are listening to The Marketing 32 Show with your host, Brett Allen.

Brett Allen: 00:18

Hi Bret Allen here, host of The Marketing 32 Show, where I connect with leading dentists, dental influencers and industry experts to uncover the latest and greatest on how to help your practice grow and thrive. This episode is brought to you by always Like always. Our team here at Marketing 32. We are the only dental marketing company that I know of that is truly invested in your growth. We have a performance guarantee that if you’re not growing in 30 days, you don’t pay us.

And so it’s that simple. If you need help with marketing your practice, growing, getting more new patients or the right kind of patient, reach out to us at marketing32.com. We’ll have a quick discovery call and see if this is a great fit for both of us. Quick shout out to Dr. Paul Goodman of Dental Nachos and Dentist Job Connect recently recorded an episode with him.

You got to go check that one out. If you’re looking for an amazing community of dentists and industry professionals who are all sharing their advice and what it’s like being in the trenches of practice ownership. Check them out on Facebook. Dental Nachos. Look them up.

Today, I’m excited to have two awesome people on the The Marketing 32 Show, Dr. Karen Tindall and Dr. Laura Schwindt. They are longtime dentists and certified life coaches. Combine their love of people, transformations and dentistry in partnership with The Mint Door through their Mint Method formula and Popular practice wellness programs. They demonstrate that total well-being is key to whole person and whole practice success. I’m excited to talk about that.

Dr. Karen and Dr. Laura are passionate about the life changing benefits of coaching. I am too. I’m excited to share more about how I’ve been down that road. They each see clients individually and collaborate together for the benefit of the client and the practice. So, Dr. Karen, Dr. Laura, welcome to the show.

Dr. Karen Tindall: 02:09

Thank you very much for having us. We’re excited to get to chat with you this morning.

Brett Allen: 02:14

Yeah.

Dr. Laura Schwindt: 02:15

Awesome to be here. Thanks so much.

Brett Allen: 02:17

Yeah. Thank you. I’m grateful that Lani Grass introduced us. If you haven’t heard her episode, you got to go check that one out on The Marketing 32 Show. We had a great conversation about these kind of things.

Personal development mindset. And I’m excited to learn more about your mint method. So great. Well, I guess to kick the show off. Let’s introduce you a little bit more.

Tell us a little bit more, Karen and Laura, about your background in dentistry, how you got into dentistry and then what you’re doing now and how you’ve transitioned into coaching.

Dr. Karen Tindall: 02:53

Well, thank you. Thank you very much for this opportunity to share a little bit about us. I’ll try and fit it all on a postcard so it will be quick. So I’ve been in dentistry since I was 18 because in England there’s no undergraduate degree that you have to do before you go to dental school. You just go straight in at age 18.

So that was my first stop after high school. I was a general dentist. I then became an orthodontist. Loved my job, loved my patients. Straightening teeth was my jam.

It was just it made me very happy. In 2016, I moved to the United States. And I couldn’t work at any job because I didn’t have a work permit to work. So it gave me an opportunity to step away from dentistry, be a full time mom, which I had always wanted to do, but it gave me a very privileged position to look back at my time in dentistry and realize that it didn’t have to be as hard as it could feel. And through doing training and accreditations as a life coach, Laura and I got together and put our heads together because we have a shared passion for the wellbeing of people in dentistry.

And we wanted to bring what we have learned to the world. And all dental professionals, not just dentists, but the whole dental team, can benefit from what Laura and I share. So I hope I fit that on a postcard.

Brett Allen: 04:24

And yeah. Perfect.

Dr. Laura Schwindt: 04:26

You do your little one too.

Dr. Karen Tindall: 04:29

Yeah. You know, it’s really fun how Karen and I have such similar interests and similar backgrounds. Our stories are really similar, yet very unique in and of themselves. I was a dentist here in the States, had my own practice. My dad was a dentist.

That’s why I went into dentistry, because he just loved dentistry. And I just thought that that was a great example to follow. And so In my private practice. There was a time when I went down the dark alley of burnout, and it was. It was a time that I didn’t want to really share with anyone.

I felt embarrassed, I felt shame, and I finally reached out to a life coach for help. And I credit her with saving my life. So working with her for over a year. One of our last calls, I was thanking her and I just said, I wish I could give this gift to other people because this has radically transformed my life. And she said three simple words that I kind of kept in my heart.

And she said, why can’t you? And so fast forward several years, so my practice and went down a life coach certification. And while I was doing that certification, I came to the realization that had I had these tools, these strategies, this inner leadership during practice, I likely would not have gone down that road of burnout. And it was at that moment that I knew I had to bring this to other people in dentistry and the profession that I loved. And that was when Karen and I were introduced.

And Anne Duffy, who we call our fairy godmother, she’s the founder of Dental Entrepreneurial Woman. She introduced us because she thought that we had so many similarities. And she was right. We hit it off, we had multiple zoom conversations. And finally one time we were.

Karen was visiting me and we were out for a dog walk, which is where all good ideas come from on a walk. Yeah. Right.

Brett Allen: 06:47

Yeah.

Dr. Laura Schwindt: 06:48

And that’s when we made the commitment to be friends first, business partners second and opened the door.

Brett Allen: 06:57

That’s awesome. Well, I’m excited to dig deeper on what it is you’re doing with coaching. Before we kind of go into that, I wanted to share with everybody the, the, the importance of this work. If you’re feeling stuck, if you’re feeling that burnout like Dr. Laura was talking about, get help. Reach out to a coach.

Reach out to people online and just say, look, I’m I’ve got this is feeling very heavy, and I need something. So acknowledge that you’re in that space. So I was kind of in that space six months ago prior to getting a coach, and not so much with business, but just life. There was a lot going on with managing everything. And I realized one of the big things that my coach helped me understand was that your mindset and how you process the world around you and the meaning you are attaching to things is really really huge.

And there’s a choice that you can make to be aware in the moment of what meanings you’re and what significance you’re giving, things that are happening around you. And so the big the big epiphany that I had was that I don’t have to allow these things that are happening external to me, allow me to control my state and like, affect who I am and my happiness that I can just take it, take a moment, breathe, and just recognize I don’t have to, then drop my happiness or drop my control just because of these external things that are happening. For me, that was the work that I needed. And so I know there’s a lot that goes into this, and you guys as certified coaches could probably talk way more about this than I can, but I just wanted to share that I’m 100% behind this type of work because it it does open the door to seeing the world differently and showing up differently and overall well-being and happiness. So thank you for the work that you’re doing.

Dr. Laura Schwindt: 09:04

Yeah. Well, and thank you for sharing your experience, because I think that that’s something so important in today’s world is to share our experiences like that. And when we do reach out and how that can be transformational for us, because I know a lot of people that we still talk to are still a little nervous about reaching out for help because they’re in these positions of achievement, they’re in these positions of leadership, and they’re supposed to have it all together.

Brett Allen: 09:33

Right, right.

Dr. Laura Schwindt: 09:36

And so it can be really vulnerable to say, hey, I’m raising my hand and I need some help. And yet none of us do this alone. I mean, if you think back to all your achievements, you’ve had help along the way. You’ve had that incredible instructor or that family member that gave you that, that little bit of you can do it or whatever it was, you always had someone. So there’s no shame in reaching out for for help.

In fact, Karen and I, I mean, ever since that first life coach, I’ve had a life coach ever since. And multiple other coaches as well.

Brett Allen: 10:15

So yeah, and it’s not just one and done right. There’s so many different facets and approaches and tools out there that can help unlock what it is that you need. And so yeah, yeah, with the industry that we’re in, I forget what the statistics are. But I remember at one point it was the highest profession for suicide. This is important.

And so if you’re feeling that way, reach out. So I’m glad we talked about that. Let’s get into what it is that you guys that both of you are doing with the mint method. Can we talk a little bit more about that. And I don’t know who to direct this to.

Karen or Laura. Who wants to start?

Dr. Karen Tindall: 10:56

I’m going to start. And then Laura and I are good at tag teaming. But one thing that I want to highlight, as well as needing a coach when you’re finding things hard and struggling, a coach can also be extremely useful for when you are succeeding. Yeah. And you are doing well that a coach can help elevate that success that you’re having to even higher levels.

So we can work with both. And I think that’s where our when we call it the mint method formula that we have, we’ve put that together through a vast experience of working with clients in dentistry, in medicine, in other industries as well. And we found that typically people go through different phases as part of their coaching realizations and experiences that they have, things that they discover about themselves. And the great thing about the mint method formula is this formula works. Whether you’re somebody who is having a hard time right now and you feel that you need a bit of extra support, and it also works beautifully well, when you’re somebody, you know, you have a dental practice that is doing really well, your high achievers, your you want to be right up there at the top with everybody, you know, with everybody.

Because I think that’s the thing is we think everybody else is at the top, that’s another conversation that what we see of other people isn’t necessarily true. But by using the mint method formula, you can take yourself from like 90% up to 100%. So we know that it works because this is what we use with our clients day in, day out.

Dr. Laura Schwindt: 12:46

Yeah. And I think the key to that is something that we’re both passionate about is that you can do that without burning out. You can do that while taking care of your personal well-being, while fostering meaningful connections with your loved ones, while pursuing other hobbies. You know it’s not all or none. It’s not, you know, it’s not go, go, go burnout.

You know, to reach that epitome of success. And I think that is super important because at the end of the day, we’re here to enjoy life, you know? And your success should be part of that, not part of it that takes away from that enjoyment.

Dr. Karen Tindall: 13:31

Yeah. If I can add to that piece, Laura, as well. I mean, one thing that Laura and I are both extremely passionate about is that everything that we do is backed by science. And that is key to what we’re doing. We’re not it’s not just, oh, we think it’s a good idea or we’ve heard it worked or it’s just something that we’re trying.

What we are delivering to our clients and the people and the teams that we work with, our strategies and techniques that have been proven by science to have an impact on the wellbeing of the individual, of the team, of the practice. So that’s really important to us. And being in dentistry, this is an industry that people love science. They love the proof, they love the fact that it’s, you know, it’s reproducible, it’s reliable, that it will be successful, all of those things. So that is very important to be part of the Mint method formula.

Brett Allen: 14:26

Awesome. Yeah, I’m glad you mentioned that. There’s a lot there. Let’s unpack that a little bit more. So scenario I’m a doctor who needs I’m wanting to go to the next level.

You know I’ve got a successful practice. I’m doing great. But I’m trying to unlock that next thing. Or maybe I’m a doctor. who doesn’t have everything put together and I’m just struggling or Having burnout. Right.

What? How did. How would you. How would you? I guess both of those are different scenarios, but let’s dig more into your method formula. What? What is that approach like? What’s involved with that? What kind of resources do you bring to the table.

And maybe even you could share some scenarios and results that you’ve, you know, had with some of your clients?

Dr. Laura Schwindt: 15:11

Yeah, that’s a great question. And thank you for wanting to dig into the method formula because that’s just that’s our jam. But what one thing about the formula, even though it’s a formula, it’s very bespoke to the individual, to the team because no one person is the same as another. No dental practice is the same as another. And so I think that that’s really important is our formula brings in pieces that we can plug and play into different scenarios based on what our client is telling us.

You see, as life coaches, we truly believe that the answers are not from us. The answers are within you. And our job is to uncover those, make those more clear, help you discover that magic that you have inside yourself. And so it kind of begins with that initial call, which we always do a complimentary impact chat first. And that’s 100% about the person we’re on the call with.

There’s no sales pitch during that. There’s no talk about what we can do. It’s all listening and really trying to discover what it is that that person that practice is really looking for. And from there, we then create a customized, bespoke approach that we co-create with that person, that team, that practice. And it’s really important.

I know when I was in practice, this was something that was super important to me because there were so many times that something sounded really good. But, you know, like, for instance, you need to do all your treatment plan presentations in a consultation room, right? Like, if I had somebody that told me that, well, my office was tiny and I didn’t have a consultation room and there was nowhere to expand. And so that just wasn’t going to work for me, you know. So, you know, I had to adapt.

And that’s where I think coaching is so magical, is that we really Karen describes it. And I’ll let you go into this a little more Karen, but Karen describes it kind of as a dance between us and our clients as far as they lead us, and we kind of follow and help them discover what it is that’s really inside of them. That is the true magic.

Dr. Karen Tindall: 17:55

Yeah. I mean, I’ll take it from there, because to be able to work with individuals or teams or groups of people and like Laura said, they’re going one way. We’re following them. We then track. So our sessions are completely guided by what they want.

Laura and I, there may be an overall plan, and we set goals at the beginning of what we wanted to achieve, but there’s no set agenda. So it can work very nicely. And I’ll give you an example of how no set agenda can work for you. So we really enjoy and probably we find so much benefit for the practices we work with that we are able to do 1 to 1 coaching sessions, short 30 minutes with individual members of a team so it would fit in a lunch hour easily for them, or in a small pocket of time during the day. And we had a dental assistant who we were coaching with, and her main focus was communication.

And that’s what the practice owner wanted to focus on. And that is where, you know, that was our main path that we were going to follow. However, one day she attended our session and she was visibly stressed. You could just tell she was not in a good place on that day. She probably wasn’t in a place to be talking about communication.

And so we ask, how can we be most beneficial to you today? And as it had turned out, you know, there had been an incident at work. Something had happened. And she needed time to think through that situation of how she was going to handle it. So we were able to support her and chat chat that through she came up with a plan of what she was going to put in place and how she could move forwards.

And that was something that the practice owner is, was or is extremely grateful that we had that opportunity to chat with her on the day because she wasn’t aware of that problem, because she wasn’t in the practice. So by working with teams, we’re able to take the weight off the shoulders of the dentist who is very busy. Where’s 101 different hats, really cares about their team, and the individuals on their team wants to provide them with as much support as possible. But that dentist is time poor and doesn’t have time to be able to devote to that. So that’s where Laura and I can step in and be that person to support that team member and help them through something which otherwise would have caused probably a considerable hurdle in that dental practice owners day, and we’re able to support them like that.

And so we love having these arrangements where we can be flexible with when and how and who we coach. And so it works really nicely for the practices that we’re with.

Brett Allen: 20:59

That’s good. Tell us more about like is this is it all group coaching or is it one on one coaching or how do you typically do this formula this process.

Dr. Laura Schwindt: 21:09

Yeah. Yeah. You know, it has multiple facets of ways that we can deliver it. You know, we love to come in and do a wellbeing day, you know, like a retreat for the office where we really get to know everybody. You know, that’s probably one of our favorite ways to really, truly get to know a team.

But from that we can also do subsets of the team. For instance. We coached a team of three. They were the team leads for the practice. So there was one lead hygienist, one lead assistant, one lead front office, and they had really diverse communication styles.

And at the time they were not getting along because of these differences in the way they communicated. And so we coached each of them individually. And then we brought them together and coached them as a team of three, and they uncovered how to communicate to each other. And from that became best friends, a unified team. And it just elevated the practice from that point on.

So that was a combination of team and individual coaching and then, you know, individual coaching, where, for instance, there was a dentist who had a star hygienist, she was just an excellent hygienist. And all of a sudden things just weren’t going well with her. And the dentist couldn’t uncover what was going on. And so she offered her to have some one on one coaching, and the hygienist accepted. And come to find out that the hygienist was going through a divorce.

And she was very professional. She didn’t want to bring that to work. So she didn’t tell anybody. She didn’t share that, but it was obviously impacting her day to day existence.

Brett Allen: 23:07

Can imagine.

Dr. Laura Schwindt: 23:07

And so coaching with her one on one, we kind of came up with some plans and how she could navigate this season successfully both professionally and personally. And it just took that weight off of her that there was somebody there that she could talk to about what was going on. Somebody that could support her and help her get through a tough time. And, you know, and so that was a great way to again, support the dentist in this area where, oh my gosh, like what’s going on. And, you know, I just can’t get to the bottom of it.

And I don’t want to lose this valuable person, and I really care about them.

Brett Allen: 23:47

Yeah, sounds like a lot of the work you do is centered around how teams interact with each other, and how we process different things that are happening in the practice and how we communicate, how much of it is geared towards maybe traditional like process in the practice of like, hey, this is how we do each job position, this is how the flow of the practice is. How much is it? How much of the method is tactical process related versus more mindset awareness, nuanced team communication, collaboration, that kind of thing?

Dr. Karen Tindall: 24:29

That’s a really good question, because that’s almost a distinction of who we are as coaches. Laura and I, we are not the experts who are going to come in and talk to you about the numbers in your practice. The job descriptions of what your team is. We know that either you’re the expert in that yourself, or you have somebody who is an expert like that who is.

Brett Allen: 24:55

Okay. Got it.

Dr. Karen Tindall: 24:55

With the consultant. So for us, really, we are seeing the individual team members as whole people and knowing that, okay, yes, they have a role. They may be the associate, they may be the hygienist, they may be one of those things, but that’s only part of who they are. And so much else of who they are.

If you imagine it as a Pi one section, one piece of that pie is their professional role. All the other pieces that make them up really impact that one piece of who they are when they show up at work. So we can certainly, you know, we’re very good at thinking through complex situations of are there too many people doing the same job and are you duplicating things? And we’re very good at that. But then we apply it to that individual and we dive into what is going to be successful for them, what their goal is.

They don’t have to have a challenge. They may want to set themselves a goal. We’ve encountered team members who are, you know, incredibly talented people, but they’re just in the wrong position within the team. If you consider we had one, I think back to one lady who we had and she was on insurance and was stuck away in a back office with no windows, trying to do insurance every day. But yet her passion, really, and her forte was communicating with the public, with the patients.

And that’s where she gained her energy from. She was sad when she was stuck in that back room When we listen to that and understood what her strengths were, what her, you know, values were, we could listen and say, well, you know, you’ve to the dentist, you’ve got a great team member in this person here. They may just be sitting in the wrong seat. Yeah. It allowed her to move into a more, you know, public facing role.

And then she thrived. So we can’t — we do consider how the practice works. But that is not where we will be directly supporting in those sorts of things.

Dr. Laura Schwindt: 27:14

Yeah. Yeah. And I think it’s important to, to note too. And this is one of the pieces of science that we love to share is that, by demonstrating that you care for your team through coaching, through well-being, there’s a statistic from the world well-being movement that if you can increase an employee’s a single employees happiness by 1%. Their productivity increases by 12%.

Brett Allen: 27:44

Wow. Interesting.

Dr. Laura Schwindt: 27:46

So there is a piece of this that translates to the business of dentistry. And it’s a bigger piece than I think a lot of people pay attention to on a day to day basis. That energy in your office is palpable when your team feels well, when they have that self-driven leadership, when they feel empowered and cared for. That energy is different. The patients walk in, they feel that energy.

And that translates to how that patient feels, how that patient responds to treatment, how that patient responds to communication, whether or not that patient refers friends and family. Like, I don’t know what it is about this place. There’s something when I go there, I feel like they care. That’s huge.

Brett Allen: 28:43

Yeah, the practices that are really killing it and really successful, they have these patient experiences. The ambiance of the practice is just next level. And so people want to refer friends and family. They want to tell other people about it. It’s not just some hole in the wall office where you’re concerned about, you know, the hygiene of the office.

It’s like there’s a lot more to just managing a team and being a good leader and delegating processes and roles and what the tactical things are that are happening in the business. There’s a lot more to this, like you said, that study. Whereas if you can improve the whole person by 1%, you get a 12% return on that. So I love hearing numbers like that because as a marketer, you know, we focus a lot on what kind of return on investment can we get with advertising dollars or marketing budget? And 12, you know, 12 to 1 return is phenomenal.

Dr. Karen Tindall: 29:46

So we need we need t-shirts with that on.

Brett Allen: 29:50

Yes.

Dr. Laura Schwindt: 29:52

It’s just so it’s just such an amazing statistic. It was put together through like a meta analysis of 3000 studies. But it’s just so incredible that that really when you drill down to why you need a wellbeing program for your practice, that is the statistic that we keep coming back to.

Brett Allen: 30:17

Yeah. How much of your process includes like personality tests or like personal assessments where you’re there’s a number of them out there that are science backed and things like that. I don’t know if you have your own, but just curious if that’s part of your process as well.

Dr. Laura Schwindt: 30:36

Yeah, we we use the virtues in action, which is VIA Character Strengths Assessment. So that’s one where we where we really dive into individual character strengths. And then Karen, maybe you can talk about the 12 pillars of well-being assessment that we do too.

Dr. Karen Tindall: 30:57

So the other one is something that we have created using some of the research from the world Well-Being movement. And they developed 12 key pillars of workplace well-being. So Laura and I have put together, I wouldn’t call it an assessment. Maybe it’s a series of questions that we will ask. And through these questions, we can pinpoint where the area of well-being lies within your practice as a whole.

And we can also pinpoint for each individual where their area of wellbeing need lies as well. We can also see where their strengths are so we can tell where the practice is doing really well. And we can tell where there’s some need for some focus. So by doing that, that’s part of what allows us for our approach to be so bespoke and custom made for each individual practice, because no two people are going to have the same answers. And that’s such a valuable resource to be able to give to a practice owner to say, hey, look, we’ve looked at your team here and sometimes the team will agree and say, yes, share our results.

Sometimes it’s confidential and you know, it’s up to the team to decide how they do that. Or we can just give them the whole general practice results, and then we can say, this is where we see that we can support you and we’re going to start. And that’s our focus where we will start in the areas of greatest need, because that’s where they’ll gain the greatest improvement.

Brett Allen: 32:29

Okay.

Dr. Laura Schwindt: 32:30

And I think. It’s also important to note that it also shows us where they’re doing well. And I think that that’s something that sometimes we undervalue is just taking a moment to stop and celebrate what you’re doing. Well. And that’s so important because if we’re just constantly achieving, achieving, looking for the next, looking for the next, and we’re not taking a moment to celebrate and really kind of embody what we’ve worked so hard for, we’re missing out on a big piece of the fun.

Brett Allen: 33:04

Yeah, I’m glad you said that. That resonates with me and our team. One of our core values is enjoy the journey. Success is a continual pursuit of a worthy goal because we never truly arrive. We constantly celebrate and enjoy our wins in the moment.

And we have fun. That’s that’s that’s a big part of what we do here.

Dr. Laura Schwindt: 33:22

But I love that.

Brett Allen: 33:24

Yeah.

Dr. Laura Schwindt: 33:25

And that’s probably what makes you so.

Dr. Laura Schwindt & Dr. Karen Tindall: 33:26

Good at what you guys do. You know, I mean, the fact that.

Brett Allen: 33:29

We have a good time.

Dr. Laura Schwindt: 33:30

Yeah. Yeah. You have a good time. You enjoy it, you’re passionate about it, and you’re always forward focused. You know, you’re celebrating the journey and you’re enjoying the journey, but you also realize that, gosh, there’s more out there, right?

Brett Allen: 33:44

Yeah. Yeah, there’s well, I forget where I heard it, but the room for what? How does it go? It goes. The room for improvement is the largest room in the world.

There’s always something you can be doing better. I forget, I forget who said that, but. Well, thank you so much. This has been an awesome time. I’ve got one more question for both of you.

This is kind of the format of The Marketing 32 Show. We always close with one big domino question. If you could, if you could help some practice owner or team member have this epiphany and understand this one thing, what would that one thing be that could really have a ripple effect in their practice, in their life? What is that? Laura, do you want to go first?

Dr. Laura Schwindt: 34:28

Sure. Yeah. That’s good. No, my favorite is oscillation. And so just oscillating between high intensity focus and low intensity rejuvenation.

If you focus on that during your day, you’ll end your day with much more energy to do the things you want to do. At the end of your day, whether that be loved ones, hobbies, working out, whatever. It’s just proven science that our bodies go through about 90 to 120 minute cycles during the day, called ultradian rhythms. And if we push through those without taking a break, like if you think the typical dental office day where we’re on the go from the minute we walk in till the minute we leave, we’re not giving our body what it needs to recover. And so our productivity is constantly going down as the day goes on.

And you can see, you know, I mean, I remember as a practicing dentist those afternoon appointments. Those were the easy ones. Don’t give me a root canal at 3:00 in the afternoon. Don’t give me a surgical extraction at the end of the day. I want that in the morning when I’m fresh. Wow.

Brett Allen: 35:43

Right.

Dr. Laura Schwindt: 35:44

If we. If we mind our bodies and take some just simple, low intensity rejuvenation throughout the day, things like going outside and looking at the horizon. A breath of fresh air. Taking a time to take a drink of water. Close your eyes.

Rub your temples. The ultimate break is a 20 minute nap if you can get it. But it doesn’t have to be that. It can be as simple as walking through the office and doing a random act of kindness. You know, so often what we do for a break is reach for our phone or get on the computer, and that’s still high intensity and our brain just is needs a break from that high intensity.

You know, a lot of what we do in dentistry is like this where over a patient or we’re working at a computer. So we’re like this. So just even stretching and you know, it’s just amazing if you really focus on that throughout the day, your energy at the end of the day will be 100% better.

Brett Allen: 36:47

That’s good, I love that. And Karen, what’s your one domino?

Dr. Karen Tindall: 36:52

I would say it’s challenging, a common misconception. And I think a very high percentage of people in dentistry accept that they don’t feel great, that they’re either in pain or they’re tired or they’re worn out, or they’re because they’re in dentistry. And Laura and I hopefully show people that you can be in dentistry and feel good. You don’t doesn’t have to be one or the other. The two can be combined.

So if you’re one of those people who works in the dental field and you’re feeling worn out, jaded, tired, stiff, whatever it is, and you just accept it, don’t take this as the message. Don’t accept it any longer. You don’t have to feel that way. You can feel good and have your job in dentistry too.

Brett Allen: 37:54

Awesome. I love that well, this has been so great. Dr. Laura. Dr. Karen, thank you so much. If we have a listener who’s really interested in working with you guys or wanting to get in touch with you, what’s the best message?

Excuse me. What’s the best method for them? Where should they go? How should. How can they contact you?

Dr. Laura Schwindt: 38:11

Yeah, we have a website, themintdoor.net. And on that website is all our contact information, our email, our phone numbers, all the socials that we’re on. So really easy to figure out how to get ahold of us. We absolutely adore conversations. So if you want to have a conversation, reach out.

We’re always open for a chat. 100%.

Brett Allen: 38:35

Great. Perfect. Well, you guys are clearly the experts. You certainly bring an awareness to something that is so instrumental in the effectiveness, productivity, everything that impacts a practice but is often not thought about. So I highly recommend anybody who’s listening.

If you’re wanting to take your practice to the next level and unlock potential that’s untapped in your team or yourself especially. Reach out to Dr. Laura and Dr. Karen at themintdoor.net, right? Yep. Okay.

Well, thank you again for being on the show. And until next time on The Marketing 32 Show. Have a great day.

Dr. Laura Schwindt: 39:17

Thanks so much.

Dr. Karen Tindall: 39:18

Thank you.